Shift Supervisor – Launch Team (New Store, Flexible Hours)

POPEYES UK CHICKEN & PIZZA LTD; Westwood; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

£1,000 management refer a friend bonus

Free meals on shift

Employee discounts (gym, retail, tech)

Fast Track Development Programme

Popeyes University

Flexible schedules

Job summary

POPEYES UK CHICKEN & PIZZA LTD is hiring for a Shift Supervisor to join our brand-new store opening team in the UK. You will run shifts, coach a growing team, and deliver the Popeyes guest experience from day one.

You will lead from the front in a fast-paced environment, shaping culture, standards, and performance across people, product, and guest satisfaction. Opportunity for rapid progression through our Fast Track Development Programme.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in fast-paced hospitality, QSR, or retail.
• Hands-on leadership style with the ability to motivate and support your team.
• Passion for developing people and building high-performing teams.
• Strong operational knowledge with focus on standards and guest experience.
• Excellent communication and organisational skills.

Responsibilities

• Lead your shift and inspire your team to deliver exceptional food quality, speed of service, and guest experiences.
• Support the management team in building a high-performing restaurant from opening day.
• Lead engaging pre-shift briefings that energise and focus your team.
• Be a hands-on leader who sets the standard and motivates others through example.
• Coach, develop, and support your team, helping identify future leaders.
• Drive operational excellence by maintaining high standards across food safety, cleanliness, and compliance.
• Take ownership of shift performance, including labour deployment, service flow, and guest satisfaction.
• Help create a fun, inclusive, and energetic culture where guests and team members love being part of the restaurant.
• Play an active role in embedding Popeyes' culture and values on opening team.

Skills

Shift management

Team leadership

Communication

Customer service

Food safety

Job description

POPEYES UK CHICKEN & PIZZA LTD is hiring for a Shift Supervisor to join our brand-new store opening team in the UK. You will run shifts, coach a growing team, and deliver the Popeyes guest experience from day one.

You will lead from the front in a fast-paced environment, shaping culture, standards, and performance across people, product, and guest satisfaction. Opportunity for rapid progression through our Fast Track Development Programme.