Shift Leader, Fast-Paced QSR — Growth & Perks Included

POPEYES UK CHICKEN & PIZZA LTD; Manchester; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Refer a friend bonus

Flexible schedules

Free meals on shift

Gym and retail discounts

Tech scheme

Management development programme

Job summary

Popeyes UK CHICKEN & PIZZA LTD in Manchester is seeking a Shift Supervisor to run busy shifts, coach a frontline team, and uphold the brand's hospitality standards. You’ll direct team members, lead pre-shift briefings, and ensure great guest experience while maintaining food safety and operational excellence.

You'll join a fast-paced, fresh-food environment with clear opportunities for development through a fast-track management programme and a competitive rewards package.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment.
• Ability to lead from the front and coach a team to meet goals.
• Strong focus on food safety, HACCP, and guest experience.
• Excellent communication and motivational skills.
• Capable of staying calm, organised, and energetic in busy shifts.

Responsibilities

• Run your shift and lead the team to deliver Popeyes' food quality, speed, and guest experience standards.
• Support the management team in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned and energized.
• Be the role model, set high standards, and lead from the front.
• Create a fun, inclusive environment where both team and guests feel the energy.
• Coach, train, and develop your team to build future leaders.
• Ensure full compliance with food safety (HACCP), health & safety, and company standards.
• Take ownership of shift performance—labour, flow, and service.
• Bring energy and ensure smooth service and a positive culture.

Skills

Supervisory experience

People management

Food safety awareness

Communication

Lead-from-the-front

Job description

Popeyes UK CHICKEN & PIZZA LTD in Manchester is seeking a Shift Supervisor to run busy shifts, coach a frontline team, and uphold the brand's hospitality standards. You’ll direct team members, lead pre-shift briefings, and ensure great guest experience while maintaining food safety and operational excellence.

You'll join a fast-paced, fresh-food environment with clear opportunities for development through a fast-track management programme and a competitive rewards package.