Shift Supervisor

Mitchells & Butlers Leisure Retail Limited; Washington; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor to join their vibrant team at Toby Carvery. This role is perfect for someone passionate about delivering exceptional customer service and leading a team to create memorable dining experiences. You will be at the forefront of operations, ensuring guests feel welcomed and valued while maintaining high standards of cleanliness and safety. With flexible shifts and various perks, this position offers a fantastic opportunity to grow within a fun and supportive environment. If you thrive in a fast-paced setting and enjoy working with people, this could be the perfect fit for you!

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension scheme

28 days paid holiday

High-street shopping discounts

Free shares

Access to employee helpline

Team socials

Qualifications

• Experience in a supervisory role within hospitality.
• Strong communication and interpersonal skills.

Responsibilities

• Lead daily operations and serve guests with a warm welcome.
• Assist in training team members and maintain cleanliness standards.

Skills

Leadership Skills

Customer Service

Team Management

Job description

Job Title: Shift Supervisor at Toby Carvery - Washington

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As a Shift Supervisor at Toby Carvery - Washington, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, known as the ‘home of the roast’! Our Toby Carvery family makes every visit personal; we love having fun and we truly care about creating great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

What’s in it for me?

• Flexible shifts to fit around you
• Enjoy a 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One
• 20% discount for friends and family
• Wagestream – a financial toolkit that helps you manage your finances and access your earned pay when needed
• Fun, laughs, and lifelong friends!
• Team socials – work hard, play hard!

As part of Mitchells & Butlers, you will also receive a pension, 28 days paid holiday, high-street shopping discounts, free shares, and access to a free employee helpline for support.

What will I be doing? As Shift Supervisor, you’ll…

• Be part of the daily operations: acting as a host, serving guests, and confidently leading your team
• Serve as a shift leader
• Role model for your team, assisting with their training
• Maintain high standards of cleanliness and safety