Shift Supervisor

Mitchells & Butlers plc; Stratford-upon-Avon; Hybrid; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Flexible shifts

Discount across brands

Friend & family discount

Wagestream

Team socials

Pension

28 days holiday

High street discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc in Stratford-upon-Avon is seeking a Shift Supervisor to oversee daily operations, welcome guests warmly and guide a team focused on delivering great service. You’ll lead by example, training staff and ensuring smooth service across the shift.

We offer pension, holiday entitlements, shopping discounts, free shares, and employee support, with a mobile-friendly application process to get you started quickly.

Responsibilities

• Be part of the day-to-day running of the site, hosting guests and leading your team
• Lead shift operations and manage service standards
• Support training and development for team members
• Maintain high standards of cleanliness and safety

Skills

Customer service

Team leadership

Staff training

Communication

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Encore, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.