Shift Supervisor

Mitchells & Butlers plc; Harrogate; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount

20% brand discount

Wagestream access

Team socials

Pension scheme

28 days holiday

Employee helpline

Free shares

Job summary

Mitchells & Butlers plc is seeking a Shift Supervisor at Pine Marten to warmly welcome guests and lead a service-focused team. You’ll train colleagues, uphold standards, and drive a friendly, efficient atmosphere across shifts in premium pubs.

You will play a key role in delivering great experiences while maintaining high cleanliness and safety. Join a dynamic team in a celebrated hospitality group with strong brand diversity.

Qualifications

• Experience in hospitality or retail service environments.
• Ability to train and develop teams, lead by example.
• Strong guest service and communication skills.

Responsibilities

• Be part of day-to-day site operations, hosting guests and confidently leading your team.
• Be a shift leader and role model for staff training.
• Maintain high standards of cleanliness and safety across the site.
• Support a welcoming, premium guest experience for all visitors.

Skills

Customer service

Team leadership

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Pine Marten, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.