Shift Supervisor

Black Horse Inn; St Helens; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% discount for friends and family

Wagestream - access earned pay

36/28 days holiday?

Pension

Free shares

Employee helpline

Team socials

Job summary

Black Horse Inn is seeking a Shift Supervisor to help run daily operations, welcome guests, and lead a team to deliver great service. You’ll train staff, supervise shifts, and uphold cleanliness and safety standards across the site.

This role offers flexible shifts, employee discounts across the brands, pension, holiday allowance, and other benefits as part of Mitchells & Butlers. Join a team focused on community and guest satisfaction.

Qualifications

• Experience in hospitality supervisory role preferred.
• Able to lead a team and train staff.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Customer service

Team leadership

Staff training

Hospitality knowledge

Job description

As Shift Supervisor atthe Black Horse Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Sizzling Pub & Grill one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community,

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary