Shift Supervisor

Harri; Southampton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension

28 days holiday

High-street shopping discounts

Free shares

Wagestream access

Employee helpline

Job summary

Mitchells & Butlers is hiring a Shift Supervisor at Vintage Inns (Cowherds) to welcome guests and lead a hospitality team. The role focuses on great service, staff development, and maintaining standards while the pub offers a warm, cosy atmosphere and seasonal dining.

You’ll join a pub group known for discounts, pension, holiday entitlement, and staff benefits. The application process is quick and mobile-friendly, with a 2-minute form and no CV required.

Qualifications

• Experience in hospitality leadership or supervisory role.
• Strong customer service and guest relations skills.
• Ability to train and develop team members.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Oversee day-to-day site operations as host and team lead.
• Act as shift leader and role model for staff.
• Support training and development for team members.
• Maintain high standards of cleanliness and safety across the venue.

Skills

Customer service

Team leadership

Training

Health & safety

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Cowherds, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.