Shift Supervisor

MITCHELLS & BUTLERS PLC; Skipton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

33% discount across brands

20% discount for friends & family

Wagestream access

Pension scheme

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor for the Bay Horse, Vintage Inns. You will welcome guests, host and lead a team to deliver great service in a warm, pub setting.

You’ll coach staff, ensure cleanliness and safety, and act as a shift leader to maintain high standards. We offer a supportive, fun team environment with training and growth opportunities.

Qualifications

• Experience in hospitality or guest-facing roles is preferred.
• Ability to lead and motivate a team during shifts.
• Commitment to high standards of service, cleanliness and safety.

Responsibilities

• Oversee day-to-day site operations and guest service as part of the Bay Horse team.
• Act as shift leader and role model for staff.
• Coach and train team members to maintain service quality.
• Ensure high standards of cleanliness and safety throughout the venue.

Skills

Team leadership

Customer service

Training staff

Hospitality

Job description

As Shift Supervisor at the Bay Horse, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more. Join us at Vintage Inns, a charming collection of rural pubs. You'll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!
• On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.