Shift Supervisor

Mitchells & Butlers PLC; Northaw House; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount

Friends & family 20% discount

Wagestream

Team socials

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC operates the Oakmere - Harvester, where a Shift Supervisor will welcome guests and lead a service team to deliver great experiences. The role emphasizes training staff, maintaining standards, and ensuring a smooth day-to-day operation.

You will be part of a family-friendly brand known for rotisserie options and grill dishes, with opportunities to develop guest service and team leadership skills in a busy hospitality setting.

Qualifications

• Experience leading a team and training staff.
• Ability to manage guest interactions and service standards.

Responsibilities

• Be part of day-to-day site operations, host guests, and lead the team
• Act as shift leader and role model for training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Job description

As Shift Supervisor at the Oakmere - Harvester, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start?

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.