Shift Supervisor

Mitchells & Butlers plc; Liverpool; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% dining discount across brands

20% discount for friends and family

Wagestream access

Team socials

Pension

28 days paid holiday

Shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc is looking for a Shift Supervisor at the Philharmonic Dining Rooms in Liverpool. You will welcome guests, lead a team, and train staff to deliver great service across our pubs. The role focuses on hospitality excellence, strong guest engagement, and maintaining standards.

Join a friendly team with opportunities to grow within our historic brands. You will manage shifts, lead by example, and help your team develop skills, ensuring a welcoming, efficient, and safe

Qualifications

• Experience delivering high-quality guest service in a hospitality setting.
• Ability to train and develop team members.
• Strong communication and host duties.

Responsibilities

• Oversee daily site operations as Shift Supervisor.
• Lead and motivate your team during shifts.
• Ensure cleanliness and safety standards are met.
• Serve guests and manage guest experiences.

Skills

Customer service

Team leadership

Staff training

Job description

As Shift Supervisor atthe Philharmonic Dining Rooms, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Nicholson's pubs, we're a friendly bunch. We've been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.


• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.


• 20% discount off all of our brands for friends and family.


• Wagestream - afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.


• Never a dull moment - fun, laughs and lifelong friends!


• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team


• Be a shift leader


• Be a role model for your teams, helping with their training


• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.