Shift Supervisor

Nicholson'S; City of Edinburgh; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% friends & family discount

Wagestream access

Pension

28 days paid holiday

Free shares

Job summary

Nicholson’s is hiring a Shift Supervisor to welcome guests and lead a hospitality team across our pubs in Edinburgh. You’ll train staff, maintain standards, and ensure every guest has a great experience in a busy pub setting.

Join a long-standing brand within Mitchells & Butlers, with a strong team culture, employee discounts, and opportunities for development. We value warmth, reliability, and a passion for service as you help us run a welcoming, lively venue.

Qualifications

• Experience leading hospitality teams.
• Strong customer service and communication skills.
• Ability to train and mentor staff.

Responsibilities

• Be part of day-to-day site operations, host guests and confidently lead your team.
• Act as shift leader and role model for staff training.
• Maintain high cleanliness and safety standards.

Skills

Leadership

Customer service

Training

Team motivation

Job description

As Shift Supervisor at Hector's, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Nicholson's pubs, we’re a friendly bunch. We've been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.