Shift Supervisor

Mitchells & Butlers Leisure Retail Limited; Leeds; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Brand discounts

Free shares

Employee helpline

Shopping discounts

Wagestream

Job summary

EGO - Shadwell, part of Mitchells & Butler's family, seeks a Shift Supervisor to welcome guests and lead a team with a passion for excellent service. You’ll train staff and ensure smooth service across the shift in a busy pub & restaurant setting.

Join a brand family offering flexible shifts, generous staff discounts, pension, holiday entitlement, and opportunities for career growth within a supportive team culture.

Qualifications

• Experience in hospitality or service roles is preferred.
• Ability to lead a team and motivate staff.
• Focus on welcoming guests and providing great service.

Responsibilities

• Be part of day-to-day site operations, host guests and confidently lead the team.
• Act as shift leader and role model for training and development.
• Maintain high cleanliness and safety standards on site.

Skills

Guest service

Team leadership

Staff training

Safety standards

Job description

As Shift Supervisor atEGO - Shadwell, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ego, a family of Premium Pubs & Restaurants as unique as our locations from city centre to community pub we are full of character. Our menu is inspired by the Mediterranean, taking our guests across the continent. If you appreciate our individual character and style, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.


• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.


• 20% discount off all of our brands for friends and family.


• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.


• Never a dull moment – fun, laughs and lifelong friends!


• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team


• Be a shift leader


• Be a role model for your teams, helping with their training


• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.