Shift Supervisor

Mitchells & Butlers PLC; Crawley Down; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream

Team socials

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor at the Dukes Head to warmly welcome guests and lead a team delivering excellent service. You’ll train great people and ensure smooth daily operations in a premium pub environment.

Join Premium Country Pubs, enjoy extensive staff discounts across brands, and participate in a supportive team culture with training and development opportunities.

Qualifications

• Leading teams to deliver high-quality service.
• Mentoring and training teammates to improve performance.
• Maintaining guest satisfaction through proactive service.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Training others

Job description

As Shift Supervisor at the Dukes Head, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.