Shift Supervisor

Mitchells & Butlers PLC; Cofton Hackett CP; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Massive brand discounts (33%)

Friends & family discounts (20%)

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor at Barnt Green Inn to lead a hospitality team and deliver exceptional guest experiences. You will host guests, supervise shifts and train colleagues to maintain service standards.

The role emphasizes leading by example, maintaining cleanliness and safety, and contributing to a welcoming atmosphere across the venue.

Qualifications

• Experience leading a team in a hospitality setting.
• Strong customer service orientation and guest focus.
• Ability to train and develop new team members.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Staff training

Hospitality experience

Job description

As Shift Supervisor at the Barnt Green Inn, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.