Shift Manager & Team Leader, Retail Excellence

Iceland Foods Ltd; Nottingham; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Staff discount

28 days holiday

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Job summary

Iceland Foods Ltd in Nottingham is seeking a committed Shift Manager to support the management team in delivering a great shopping experience. You will begin as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, reflecting your additional responsibilities.

As a leader on shift, you will maximise profit by ensuring product availability, drive sales initiatives, and coach the team to deliver excellent customer service while following cash handling and

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit by delivering great availability for customers and driving in-store sales initiatives.
• Engage, develop and retain great people; support engagement and inclusivity in the team.
• Follow cash handling and security policies and implement digital service processes.
• Lead on shift to deliver excellent store performance and customer service.

Skills

Retail management

Communication

Shift planning

Feedback

Team leadership

Job description

Iceland Foods Ltd in Nottingham is seeking a committed Shift Manager to support the management team in delivering a great shopping experience. You will begin as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, reflecting your additional responsibilities.

As a leader on shift, you will maximise profit by ensuring product availability, drive sales initiatives, and coach the team to deliver excellent customer service while following cash handling and