Shift Manager: Store Ops, Coaching & Profit Growth

Sainsbury's; Downpatrick; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discount card

Free food & drinks

Generous holiday entitlement

Pension match 4%

Share scheme

Wellbeing support

Cycle to Work

Gym/restaurant offers

Job summary

Sainsbury's is seeking an Argos Shift Manager to lead store shifts, coach colleagues and deliver outstanding customer experiences. The role involves supporting the Store Manager, coordinating daily operations, and ensuring efficient stock and delivery processes to maximise sales.

The ideal candidate demonstrates strong leadership, a track record in customer service, and the ability to drive profitability while maintaining high service standards across all store tasks.

Qualifications

• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills - you've taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs - whether its sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact.
• You walk the talk - showing up every day as a role model for service and values.

Responsibilities

• Manage shifts within Argos stores and lead on-the-job coaching.
• Lead full store operation in the absence of the Store Manager.
• Organise the warehouse, take deliveries and serve customers to deliver great experiences.
• Drive sales and profitability through strong commercial awareness and KPI focus.

Skills

Customer service

Coaching

Team leadership

Operational leadership

KPIs

Job description

Sainsbury's is seeking an Argos Shift Manager to lead store shifts, coach colleagues and deliver outstanding customer experiences. The role involves supporting the Store Manager, coordinating daily operations, and ensuring efficient stock and delivery processes to maximise sales.

The ideal candidate demonstrates strong leadership, a track record in customer service, and the ability to drive profitability while maintaining high service standards across all store tasks.