Shift Manager – Store Operations & Team Leader

Sainsbury’s Group; Gravesend; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discount card with 10%–15% in-store

Free food and hot drinks

Generous holiday entitlement

Pension with 4% employer contributions

Sainsbury's share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and

Retail vouchers

Job summary

Argos Shift Manager roles in our stores involve leading shifts, coaching teams, and ensuring day-to-day operations run smoothly on the shop floor. You will often take charge in the Store Manager’s absence, organising the warehouse, handling deliveries and serving customers to maintain excellent shopping experiences.

We value strong commercial awareness, product knowledge and a track record of delivering standout customer service, with a focus on driving sales and profitability.

Qualifications

• Experience coaching colleagues to deliver great customer service.
• Ability to motivate others and drive sales.
• Strong commercial awareness and product knowledge.

Responsibilities

• Organise, run and plan a fast-paced operation.
• Direct a team with day-to-day coaching and on-the-spot guidance.
• Support Store Manager to keep the store safe and compliant.
• Lead initiatives to deliver brilliant customer experiences and drive profitability.
• Meet or exceed KPIs for sales, availability, customer satisfaction, and colleague engagement.
• Operate in the absence of management when required.

Job description

Argos Shift Manager roles in our stores involve leading shifts, coaching teams, and ensuring day-to-day operations run smoothly on the shop floor. You will often take charge in the Store Manager’s absence, organising the warehouse, handling deliveries and serving customers to maintain excellent shopping experiences.

We value strong commercial awareness, product knowledge and a track record of delivering standout customer service, with a focus on driving sales and profitability.