Shift Leader: Elevate Store Ops, Coaching & Sales

Sainsbury's Limited; Stoke-on-Trent; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Discount card

Free food and drinks

Generous holiday entitlement

Pension – employer match 4%

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work

Job summary

Sainsbury's Limited is seeking an Argos Shift Manager to lead shifts, coach teams, and ensure smooth store operations. You’ll inspire colleagues, lead in the Store Manager’s absence, and focus on delivering fast, friendly service while driving sales and profitability.

The role emphasizes strong customer service, product knowledge, and a growth mindset with opportunities to develop leadership skills within a market-leading retailer.

Qualifications

• Experience organising, running, and planning a fast-paced operation.
• Ability to direct a team and coach colleagues for great customer experiences.
• Support store safety and compliance.
• Strong commercial awareness to drive sales and product knowledge.
• Proven track record delivering KPIs and profitability.
• Growth mindset and willingness to help others develop.
• History of delivering excellent customer service and coaching.
• Motivate others, drive sales, and keep operations running smoothly.
• Walk the talk and model service and values daily.

Responsibilities

• Lead shifts, coach colleagues, and provide day-to-day guidance.
• Assist Store Manager and cover responsibilities in their absence.
• Organise warehouse, handle deliveries, and serve customers.
• Drive profitability by meeting KPIs and maintaining availability.
• Ensure safe, compliant store operations and excellent service.

Skills

Team leadership

Coaching

Sales focus

Customer service

Operational leadership

KPI delivery

Store operations

Safety compliance

Tools

Point-of-sale operations

Job description

Sainsbury's Limited is seeking an Argos Shift Manager to lead shifts, coach teams, and ensure smooth store operations. You’ll inspire colleagues, lead in the Store Manager’s absence, and focus on delivering fast, friendly service while driving sales and profitability.

The role emphasizes strong customer service, product knowledge, and a growth mindset with opportunities to develop leadership skills within a market-leading retailer.