Shift Manager - Lead Store & Earn £2/hr Premium

Iceland Foods Ltd; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Staff discount

Holiday allowance 28 days

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive culture

Job summary

Iceland Foods Ltd is hiring a Shift Manager to support the store leadership team in delivering excellent customer service and drive store performance in Greater London. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store, with opportunities to grow through leadership roles.

The role emphasizes maximizing profitability, engaging and developing the team, and ensuring compliant processes across daily operations.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with colleagues to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback to improve performance of colleagues.
• Sets the pace of the team on shift by being hands on to deliver a great store.

Responsibilities

• Maximise profit with strong product availability and store performance.
• Engage, develop and retain great people through leadership and collaboration.
• Follow and implement cash handling and security policies and processes.
• Lead by example to deliver best customer service and a welcoming store environment.

Skills

Retail management

Communication

People leadership

Shift planning

Customer service

Job description

Iceland Foods Ltd is hiring a Shift Manager to support the store leadership team in delivering excellent customer service and drive store performance in Greater London. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store, with opportunities to grow through leadership roles.

The role emphasizes maximizing profitability, engaging and developing the team, and ensuring compliant processes across daily operations.