Shift Manager: Lead Burgers, Elevate the Team

Five Guys UK; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular burger restaurant is seeking a Shift Manager in Birmingham. The role involves supporting the General Manager to ensure excellent customer service and smooth shift operations. The ideal candidate should display leadership qualities, a hands-on approach, and a passion for quality food and service. This position comes with competitive perks and clear paths for career advancement within the thriving franchise, ensuring every team member can grow and succeed.

Benefits

Achievable bonus scheme

Paid holidays

Life assurance

Employee assistance programme

Employee discount program

Development opportunities

Qualifications

• Experience in a restaurant management position preferred.
• Positive attitude with an emphasis on customer satisfaction.
• Ability to lead from the front and be hands-on.

Responsibilities

• Support the General Manager in operational duties.
• Create an enjoyable working environment.
• Ensure quality control and customer satisfaction.
• Handle customer complaints effectively.
• Lead the team during shifts with hands-on involvement.

Skills

Leadership

Customer service

Team management

Quality control

Job description

A popular burger restaurant is seeking a Shift Manager in Birmingham. The role involves supporting the General Manager to ensure excellent customer service and smooth shift operations. The ideal candidate should display leadership qualities, a hands-on approach, and a passion for quality food and service. This position comes with competitive perks and clear paths for career advancement within the thriving franchise, ensuring every team member can grow and succeed.