Shift Manager: Lead a Fast-Paced Team & Delight Customers

Greggs PLC; Colwyn Bay; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health & wellbeing app

Job summary

Greggs PLC in Colwyn Bay is seeking a Shift Manager to lead the shop when the Store Manager is away, motivating a team and ensuring a brilliant customer experience across in-store, delivery and Click+Collect channels.

You will oversee daily operations, supervise staff, and uphold high standards while preparing products and maintaining a clean, well-stocked shop environment. Competitive weekly pay and benefits accompany the role.

Qualifications

• Demonstrates natural leadership abilities and a passion for customer service.
• Experience supervising a team in a customer-focused environment is desirable.
• Reliable and capable of managing shifts with minimal supervision.

Responsibilities

• Oversee shop operations when the Store Manager is absent.
• Inspire and support the team to maintain high standards.
• Ensure customers have a fast, friendly experience across channels.
• Prepare products and manage ovens when required.
• Keep displays stocked and the shop clean and presentable.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs PLC in Colwyn Bay is seeking a Shift Manager to lead the shop when the Store Manager is away, motivating a team and ensuring a brilliant customer experience across in-store, delivery and Click+Collect channels.

You will oversee daily operations, supervise staff, and uphold high standards while preparing products and maintaining a clean, well-stocked shop environment. Competitive weekly pay and benefits accompany the role.