Shift Manager - Lead Fast, Friendly Service

Greggs PLC; Dumbarton; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement growth

Share plans

Pension scheme

Employee assistance app

Long service awards

Job summary

Greggs PLC is looking for a Shift Manager to lead the shop when the Store Manager isn’t on duty. You will motivate the team, ensure excellent customer service, and oversee product preparation, oven management, and display stocking.

You’ll also drive a clean, welcoming shop environment and a positive customer experience across in-store and online orders. The role offers competitive pay with weekly pay cycles, colleague discounts up to 50%, and various wellbeing and benefits programs.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Strong leadership and team motivation skills.
• Ability to deliver excellent customer service on shift.

Responsibilities

• Inspire and lead the shop team during your shift.
• Serve customers quickly and courteously.
• Prepare food items and manage oven operations.
• Keep displays stocked and shop clean and presentable.

Skills

Leadership

Customer service

Reliability

Job description

Greggs PLC is looking for a Shift Manager to lead the shop when the Store Manager isn’t on duty. You will motivate the team, ensure excellent customer service, and oversee product preparation, oven management, and display stocking.

You’ll also drive a clean, welcoming shop environment and a positive customer experience across in-store and online orders. The role offers competitive pay with weekly pay cycles, colleague discounts up to 50%, and various wellbeing and benefits programs.