Shift Manager: Lead a Fast, Customer-Focused Team

Greggs PLC; Pontyclun; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Holiday entitlement grows with career

Pension scheme

Employee assistance app

Longservice awards

Savings and discounts

Job summary

Greggs PLC in Pontyclun is hiring a Shift Manager to lead the shop when the Manager is away, inspire the team and ensure excellent customer service for in-store and online orders.

You will prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop while leading by example on a fast, friendly service. Competitive pay, weekly payments, and colleague discounts are part of the package.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with leadership abilities and a passion for service.
• Ability to lead by example on a fast-paced shop floor.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and ovens management.
• Keep displays stocked with a wide range of products.
• Maintain a clean, tidy and presentable shop.

Skills

Leadership

Customer service

Reliability

Job description

Greggs PLC in Pontyclun is hiring a Shift Manager to lead the shop when the Manager is away, inspire the team and ensure excellent customer service for in-store and online orders.

You will prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop while leading by example on a fast, friendly service. Competitive pay, weekly payments, and colleague discounts are part of the package.