Shift Manager — Launching a New Customer Operation (FTC)

Deutsche Post; Skelmersdale; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Pension with 8% employer contribution

Employee 4% pension contribution

GP consultations 24/7

Retail and lifestyle discounts

Loans and mortgage advice

Job summary

DHL Supply Chain is seeking a Shift Manager in Skelmersdale for a 6-month fixed-term contract or secondment. The role focuses on implementing and launching a new customer operation, managing the shift, and delivering high performance from day one.

You will lead through transition, build team capability, and drive improvements across safety, quality, service and productivity, with full training and support for the new systems and processes.

Qualifications

• Experience in managing operations in fast-paced environments.
• Ability to lead teams through change and growth.
• Proven ability to coach leaders and build capability.
• Strong decision-making and problem-solving under evolving priorities.

Responsibilities

• Lead the shift to create a safe, engaged, high-performing environment.
• Drive launch and delivery of the new customer operation.
• Drive performance across safety, quality, service, productivity and people measures.
• Coach and develop operational leaders to embed new ways of working.
• Collaborate with leadership and stakeholders to address challenges and priorities.

Skills

Operational leadership

Change management

Team building

Decision making

Tools

Operational systems

Job description

DHL Supply Chain is seeking a Shift Manager in Skelmersdale for a 6-month fixed-term contract or secondment. The role focuses on implementing and launching a new customer operation, managing the shift, and delivering high performance from day one.

You will lead through transition, build team capability, and drive improvements across safety, quality, service and productivity, with full training and support for the new systems and processes.