Launch Ops Lead: First-Line Manager (6-Month)

DHL Supply Chain; Skelmersdale; On-site; Confidential; Full time

Benefits offered by this job

Pension scheme

GP consultations

Retail and lifestyle discounts

Loans and mortgage advice

Job summary

DHL Supply Chain in Skelmersdale is seeking an experienced First Line Manager for a 6 month fixed term contract or secondment. You will lead a new customer operation, embed new ways of working and build a high-performing team, with full training and support provided.

The role requires people management or operational leadership experience, the ability to adapt quickly to change, and strong communication with stakeholders.

Qualifications

• Has previous people management or operational leadership experience.
• Thrives in fast-paced environments and embraces new challenges.
• Confident in managing performance, priorities and changing demands.
• Strong communication skills and ability to build relationships with colleagues and stakeholders.

Responsibilities

• Lead, engage and develop colleagues to deliver against operational priorities.
• Support the implementation of the new customer operation and embed new processes and ways of working.
• Manage day-to-day performance across safety, quality, service and productivity.
• Use operational data and systems to identify issues, make decisions and keep the operation on track.
• Work closely with colleagues, managers and customer stakeholders to deliver a successful operation.

Skills

People management

Operational leadership

Communication skills

Stakeholder management

Job description

DHL Supply Chain in Skelmersdale is seeking an experienced First Line Manager for a 6 month fixed term contract or secondment. You will lead a new customer operation, embed new ways of working and build a high-performing team, with full training and support provided.

The role requires people management or operational leadership experience, the ability to adapt quickly to change, and strong communication with stakeholders.