Shift Manager: Inspire Teams, Deliver Brilliant Service

Greggs PLC; Bedlington; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay weekly

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Holiday entitlement grows

Colleague share plans

Pension scheme 7% matched

Employee assistance app

Job summary

Greggs is seeking a Shift Manager to lead the shop when the Manager isn’t around. You’ll motivate the team and ensure customers have a brilliant experience, whether in-store or online.

Responsibilities include inspiring staff, serving customers, preparing products, stocking displays, and maintaining a clean, inviting shop. The role offers competitive pay, colleague discounts, free hot drinks, paid breaks, and profit sharing, among other benefits.

Qualifications

• Supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Strong commitment to delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are stocked with a wide range of options for customers.
• Keep the shop clean, tidy and presentable at all times.

Skills

Leadership

Customer service

Team management

Tools

Point of sale

Job description

Greggs is seeking a Shift Manager to lead the shop when the Manager isn’t around. You’ll motivate the team and ensure customers have a brilliant experience, whether in-store or online.

Responsibilities include inspiring staff, serving customers, preparing products, stocking displays, and maintaining a clean, inviting shop. The role offers competitive pay, colleague discounts, free hot drinks, paid breaks, and profit sharing, among other benefits.