Shift Manager (Evenings)

Vencil; Winchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a vibrant team as a Shift Manager, where your leadership will inspire excellence in customer service. In this dynamic role, you'll oversee operations during evening shifts, ensuring that your team is motivated and equipped to deliver a fantastic experience for customers, whether in-store or online. With competitive pay and a range of benefits including discounts and a pension scheme, this position offers a chance to grow within an inclusive culture that values diversity and teamwork. If you're passionate about customer service and ready to lead, this is the perfect opportunity for you.

Benefits

Colleague discount of up to 50% off products

Free hot drinks during shifts

Paid breaks

10% profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% employer contributions

Confidential employee assistance program

Long service awards

Qualifications

• Reliable with natural leadership skills.
• Passionate about delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers in a fast and friendly manner.
• Ensure displays are fully stocked and keep the shop clean.

Skills

Customer Service

Leadership

Team Motivation

Time Management

Education

Supervisory Experience

Job description

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Join us as a Shift Manager and you'll be part of a team that loves putting customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in ensuring customers have a brilliant experience, whether they order in store or online.

While no two shifts are the same, during a typical shift you can expect to:

• Inspire the team to deliver excellent results and maintain high standards
• Lead by example and serve customers in a fast and friendly manner
• Prepare products, including making sandwiches and managing ovens
• Ensure displays are fully stocked with a variety of options
• Keep the shop clean, tidy, and presentable

What We Can Offer You

• Competitive pay, paid weekly
• Colleague discount of up to 50% off Greggs products
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Growing holiday entitlement
• Colleague share plans for investment and savings
• Pension scheme with up to 7% employer contributions
• Confidential employee assistance program and helpline
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About You

Reliable with natural leadership skills, passionate about delivering exceptional customer service. Supportive of an inclusive culture, valuing diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the role's availability requirements, apply now!

About Us

At Greggs, we love what we do and have fun! Our culture is built on supporting each other. Everyone is welcome, regardless of background or beliefs. Learn more about us: Greggs Careers | About Greggs.