Catering Supervisor

University of South Hampton; Winchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established institution is seeking a Catering Supervisor to lead operations at their Campus Kitchen. This role involves managing daily activities, ensuring exceptional customer service, and overseeing financial performance. With a focus on inclusivity and a supportive work environment, the university offers a flexible working approach and generous benefits, including a daily lunch allowance and time off during university closures. This is an exciting opportunity to contribute to a vibrant campus culture while developing your leadership skills in a dynamic setting.

Benefits

Daily Lunch Allowance

Generous Holiday Allowance

University Closure Days

Flexible Working Approach

Qualifications

• Highly motivated with a proactive attitude and attention to detail.
• Ability to lead a team and ensure high customer service standards.

Responsibilities

• Oversee daily operations of Campus Kitchen outlets.
• Monitor financial KPIs and ensure compliance with health and safety.

Skills

Customer Service

Team Leadership

Health and Safety Compliance

Multi-tasking

Job description

The Campus Kitchen is the University of Southampton’s in-house catering service. We facilitate a multitude of services across the University to include the provision of food in catered halls, retail catering outlets across all campuses, a delivered catering service and catering for all hospitality requirements across our campuses. Our aim is to deliver a five-star food service, catering for a wide range of needs and requirements and enhancing the experience for staff, students and visitors on campus.

Find out more about the services we offer here .

The role
In the role of Catering Supervisor, you will be responsible for the day-to-day operation of one of the Campus Kitchen outlets. You will be overseeing all aspects of the business including our two key financial KPI's (labour and cost of sales) alongside health and safety responsibilities and the associated due diligence. You will be assisting with in-house training and the continuous monitoring of standards both front and back of house.

You will be leading your team from the front to achieve a high standard of customer service in a proactive and positive manner; continuously promoting and contributing towards our culture of inclusivity.

The working hours are on a full-time basis, 36 hours per week. You will need to be flexible in terms of working hours which will include some evenings and weekends as part of the regular working week, rota patterns are on a 5 days out of 7 basis. The role with either be based on Highfield Campus or at our Winchester outlet.

Additional working benefits include a daily lunch allowance, time off over the Easter and Christmas period due to University Closure days, bank holidays and a 36 hour working week.

About you

You will be a highly motivated and proactive individual with a ‘can-do’ attitude, capable of multi-tasking and ensuring exceptional attention to detail.

What we can offer you

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+; and people with disabilities. We would particularly welcome applications from candidates from working class, first generation Higher Education, the Global South and other underrepresented groups.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk .

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on [phone] or [e-mail] quoting the job number.