Shift Manager (Evenings)

TN United Kingdom; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Shift Manager where you will lead a passionate team dedicated to providing exceptional customer service. In this role, you will inspire and motivate your colleagues while ensuring the shop maintains high standards. You’ll engage with customers across various channels, ensuring they have a brilliant shopping experience. With a strong emphasis on teamwork and inclusivity, this role offers a supportive environment where you can thrive. Enjoy competitive pay, generous discounts, and a range of benefits designed to support your wellbeing and career growth.

Benefits

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Qualifications

• Reliable with natural leadership skills.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results.
• Ensure displays are fully stocked and the shop is tidy.
• Prepare products and serve customers in a friendly manner.

Skills

Leadership

Customer Service

Team Management

Communication

Education

High School Diploma

Job description

Social network you want to login/join with:

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of options for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favorite Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App providing remote GP and physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for your future
• Pension scheme with up to 7% match
• Confidential employee assistance app and helpline for wellbeing
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership skills and a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity. Previous team supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone’s welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. You can read more about us here:.