Shift Manager (Evenings)

TN United Kingdom; Stockport; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Manager to join their vibrant team. This role emphasizes customer satisfaction and team motivation, ensuring that every shift runs smoothly and efficiently. You'll be at the forefront of creating a welcoming atmosphere for customers, whether they are dining in or ordering online. With a focus on leadership and exceptional service, this position offers a chance to make a real impact in a fast-paced environment. If you have a passion for teamwork and a commitment to excellence, this opportunity is perfect for you.

Benefits

Colleague discount

Free hot drinks

Paid breaks

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example, serving customers in a fast and friendly manner.
• Ensure displays are fully stocked and the shop is clean and presentable.

Skills

Leadership

Customer Service

Team Motivation

Reliability

Education

High School Diploma

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in ensuring customers have a brilliant experience when shopping with us — whether they order in-store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example, serving our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of choices for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge your batteries
• Sharing 10% of all our profits with colleagues
• Health and Wellbeing App offering Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for your future
• Pension scheme with up to 7% match on your contributions
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should support an inclusive culture, recognizing and valuing diversity. Previous team supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone’s welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. Learn more about us here:.