Shift Manager (Evenings)

Vencil; Bradford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dynamic team as a Shift Manager at an innovative company dedicated to customer satisfaction. In this role, you will lead and motivate a team, ensuring high standards of service and shop presentation. With a focus on delivering exceptional customer experiences across various channels, you will inspire your team to excel while enjoying a range of enticing perks. This is a fantastic opportunity to grow in a supportive environment that values diversity and teamwork. If you are passionate about leadership and customer service, we want to hear from you!

Benefits

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

Profit sharing

Health and Wellbeing App access

Increasing holiday entitlement

Share plans

Pension scheme with company match

Employee assistance app

Long service awards

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership skills.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Serve customers promptly and courteously while managing shop operations.

Skills

Team Leadership

Customer Service

Communication Skills

Time Management

Education

High School Diploma

Job description

Join us as a Shift Manager and be part of a team that puts customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn’t available. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in ensuring customers have a brilliant experience whether they order in store or online.

While no two shifts are the same, during a typical shift you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers promptly and courteously
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of options for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount of up to 50% on Greggs products for you and a family member
• Free hot drinks during your shift
• Paid breaks to recharge
• Sharing 10% of our profits with colleagues
• Access to our Health and Wellbeing App, offering Remote GP and Physiotherapy services
• Holiday entitlement that increases with your length of service
• Share plans to help you invest and save for your future
• Pension scheme with up to 7% company match
• Employee assistance app and helpline for wellbeing support
• Long service awards celebrating career milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership skills and a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity.

If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs. We celebrate diversity and want all colleagues to feel comfortable and authentic at work.

Learn more about us here: Greggs Careers | About Greggs.