Shift Manager

TN United Kingdom; Wirral; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company as a Shift Manager, where you'll lead a team to deliver exceptional customer service in a fast-paced environment. You'll inspire your team, ensure high standards, and enjoy benefits like competitive pay, discounts, and a pension scheme. If you have supervisory experience and a passion for customer service, we want to hear from you.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Sharing 10% of profits

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matched contributions

Employee assistance app and helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable and demonstrates natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Ensure displays are fully stocked and the shop is clean and presentable.

Skills

Leadership

Customer Service

Team Motivation

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain the shop's standards.
2. Lead by example and serve our customers in a fast and friendly manner.
3. Prepare our products, including making sandwiches and managing ovens.
4. Ensure displays are fully stocked with plenty of options for customers.
5. Keep the shop clean, tidy, and presentable.

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge your batteries
• Sharing 10% of all our profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable, demonstrate natural leadership abilities, and have a passion for delivering exceptional customer service. You should also support an inclusive culture, valuing diversity. If you have previous team supervisory experience in a customer-focused environment and meet the role's availability requirements, we want to hear from you.

About us

Here at Greggs, we love what we do and have fun! Our culture — how we behave and support each other — makes us unique. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and be themselves at work. You can read more about us here:.