Shift Manager

Vencil; Twickenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager in Twickenham, where you'll inspire a team and ensure exceptional customer service. You'll manage shop operations during the manager's absence, engage with customers, and maintain high standards. Enjoy competitive pay, discounts, and a supportive work culture.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app and helpline

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable and passionate about delivering exceptional customer service.
• Supportive of an inclusive culture.

Responsibilities

• Inspire the team to deliver amazing results and maintain excellent standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products and ensure displays are fully stocked.

Skills

Leadership

Customer Service

Job description

Shift Manager

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Join us as a Shift Manager and youll be part of a team that loves putting customers first.

As part of the management team, youll be responsible for looking after the shop when the Manager isnt around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable
  
  

What We Can Offer You

• Competitive paypaid weekly
• Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinksfor you to enjoy while on shift
• Paid breaksallowing you to recharge your batteries
• We share10% of all our profitswith our colleagues
• Health and Wellbeing Appproviding Remote GP and Physiotherapy services
• Holiday entitlement that growsas your career grows with us
• Colleagueshare plansto help you invest and save for your future
• Pension schemeto help you plan for your future. Well match your contributions up to 7%
• Confidentialemployee assistance app and helplineto help with your wellbeing
• Long service awardscelebrating key milestones in your career
• Savings and discountsfor your everyday shopping, leisure and wellbeing
  
  

About You

Youll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If youve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About Us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.You can read more about us here:Greggs Careers | About Greggs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Strategic Management Services

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