Shift Manager

Experienceguildford; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant new fresh pasta restaurant in Guildford is seeking a passionate Shift Manager to lead operations and create exceptional dining experiences. The ideal candidate will have experience in hospitality, excellent leadership skills, and a love for great food. Join a dynamic team and be part of an exciting growth journey with ARA Pasta, the first franchise partner of Pasta Evangelists.

Benefits

Competitive salary

Dynamic, diverse team environment

Growth opportunities

Regular socials and pasta tastings

28 days holiday (including bank holidays)

Complimentary staff food & drinks during shifts

Performance-based bonus scheme

Qualifications

• Experienced as a Shift Manager or similar role in hospitality.
• Excellent communicator and interpersonal skills.
• Passionate about great food and hospitality.

Responsibilities

• Oversee operations during shifts and ensure smooth service.
• Train new team members and manage shift schedules.
• Conduct regular Food and Health & Safety checks.

Skills

Leadership

Communication

Customer Service

Problem Solving

Detail-oriented

Job description

We are looking for a full or part time passionate, big personality and energetic Shift Manager who can help us to lead from the front and create exceptional dining experiences at our new Guildford fresh pasta restaurant. We won’t just be cooking and serving our customers the freshest pasta in town (although that’s a big part of it!), but opening doors to one of the coolest locations in town.

Picture this: we’ll have chefs making fresh pasta in the window of the restaurant to entice the good people of Guildford in. There’ll be the hippest Italian funk and jazz on stereo, the smell of ragù in the air, fresh pasta making classes in-house, drivers buzzing about on our beautiful terracotta Vespas, and much more.

As Shift Manager, you’ll lead by example, overseeing operations during your shift and fostering a positive environment where our passion for authentic Italian cuisine shines through. We want to hear from candidates who ooze passion, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Guildford. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul.

What you'll do at Pasta Evangelists:

1. Be in charge of the restaurant floor and kitchen, ensuring everything runs smoothly.
2. Uphold cleanliness, food safety, and operational procedures in both front-of-house and back-of-house areas.
3. Oversee the kitchen and dining area, ensuring every dish is a masterpiece. You’ll also be involved in preparing dishes (training provided) — a love for good food is essential.
4. Be the go-to person for our front and back of house staff.
5. Address challenges proactively and make quick, effective decisions for seamless service.
6. Engage warmly with guests, exploring our menu, offering recommendations, and answering questions passionately.
7. Participate in preparing pasta dishes that look as good as they taste.
8. Train new team members and keep the current crew sharp with ongoing training.
9. Manage shifts and time-off requests to ensure full staffing.
10. Handle cash and reconcile transactions accurately and honestly.
11. Assist with budget planning and cost control strategies.
12. Conduct regular Food and Health & Safety checks, responding swiftly to issues.
13. Maintain a positive vibe, even during busy shifts.

Who you are:

1. Experienced as a Shift Manager or similar role in hospitality, with a good understanding of restaurant operations.
2. A natural leader who motivates and guides a team with positive energy.
3. Excellent communicator and interpersonal skills, able to connect with staff and customers alike.
4. Calm and composed under stress.
5. Passionate about great food and hospitality, eager to share that passion.
6. Detail-oriented and prideful of delivering perfection.
7. Supportive team player, motivated to achieve shared goals.
8. Looking to grow with us as we expand.
9. Bonus: Experience with coffee, wine, or pasta is advantageous, but a zest for life is what we value most.

What we can offer:

1. Competitive salary.
2. Dynamic, diverse team environment.
3. Growth opportunities within a growing business.
4. Regular socials and pasta tastings.
5. 28 days holiday (including bank holidays).
6. Complimentary staff food & drinks during shifts.
7. Performance-based bonus scheme.

Who we are:

ARA Pasta is the first franchise partner of Pasta Evangelists, operating restaurants in South London and the South East of England. Our ambitious growth plans offer exciting career development opportunities. We seek driven individuals to lead us through our next chapter of expansion.

About Pasta Evangelists

Founded seven years ago, Pasta Evangelists aims to become the authority in fresh pasta, innovating in a category worth £3.8bn. We launched our recipe kit service in 2016, building a passionate following, and are now the UK’s biggest pasta brand, backed by Barilla. We operate a variety of dining and retail concepts, including a high-end Pasta Bar at Harrods and a viral Pasta Academy. We’re expanding rapidly, with over 40 kitchens across the UK and plans to grow further, including our first locations in Scotland and Wales. Our new pasta factory in West London allows us to produce artisanal pasta and sauces at scale.