Shift manager

J D Wetherspoon; Ross-on-Wye; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Bonus scheme up to 25%

Complimentary meals and drinks

Staff discount 20%

Free shares after 18 months

Pension scheme

28 days holiday

Company sick pay

Loyalty reward

Job summary

J D Wetherspoon is recruiting a Shift Manager for The Mail Rooms in Ross-on-Wye. You will support the pub manager, run shifts, motivate the team and ensure smooth operation across all areas including bar and kitchen.

The role offers a starting salary of £29,013, a 40-hour week, 28 days paid holiday, a bonus scheme up to 25%, complimentary meals and drinks, staff discounts, and a pension. There are opportunities for future pub management within the company.

Qualifications

• Shift manager experience or readiness to manage operations.
• Strong people leadership and customer service focus.

Responsibilities

• Run shifts and take responsibility for pub operations.
• Lead, support and motivate the team; delegate tasks.
• Ensure cleanliness, product quality, and customer service standards.
• Balance front-of-house and kitchen duties as required.

Job description

Job Ref

662433

Job Title

Shift manager

Pub

The Mail Rooms, Ross-on-Wye

Salary

£29,013

Closing Date

26-08-2026

Vacancy Description

A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub`s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar. We`re looking for people with personality, a can-do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award-winning training programme and a competitive pay and benefits package.

Pay And Benefits Include

• starting salary of £29,013

(there is additional pay-weighting within the M25 and at other selected locations)

• 40-hour working week
• 28 days` paid holiday
• company sick pay (after a qualifying period)
• bonus scheme (up to 25% of salary)
• complimentary meal and drink at work
• off-duty employee discount of 20% (food, drinks and hotel accommodation)
• free shares in the company (after 18 months` service)
• pension scheme
• loyalty reward (additional holiday, after five years` service)
• future pub management opportunities

The Role

• when running a shift, taking responsibility for the pub`s operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management
• leading, supporting and motivating the team
• prioritising tasks, delegating and problem-solving
• working a variety of shifts across the week (including front of house and in the kitchen)
• delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us.

If a high number of applications is received, this vacancy may close early.

Hours Per Week

40

Monday Hours

Flexible

Tuesday Hours

Flexible

Wednesday Hours

Flexible

Thursday Hours

Flexible

Friday Hours

Flexible

Saturday Hours

Flexible

Sunday Hours

Flexible