Shift Manager

EVRi International; Oxford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual leave 28 days

Career progression

Flexible perks

Job summary

EVRi International in Oxford is seeking a Shift Manager to lead the depot operations team, focusing on conducting effective driver pre-briefs and de-briefs, and ensuring all driver and operational documentation is accurately completed. You will provide clear communication for drivers and customers via telephone and IT systems to support operations.

The role requires strong leadership, process management, and adherence to health and safety procedures.

Qualifications

• Experience leading depot ops teams or similar.
• Ability to conduct driver pre-briefs and de-briefs.
• Strong communication with drivers and customers.

Responsibilities

• Lead and support the Operations Controllers team, oversee resource planning and driver briefs/de-briefs.
• Manage transport, courier and fleet operations to meet service standards.
• Ensure health and safety procedures are followed per site risk assessments.
• Oversee daily operations and promote operational best practices.
• Plan and allocate resources in line with workload.
• Monitor costs and investigate claims or discrepancies.
• Resolve issues and identify risks; ensure handover between shifts.

Skills

Leadership

Communication

Health & Safety

Resource planning

IT systems

Tools

Transport management software

Job description

Position: Shift Manager

ContractType: Permanent - 45 hours

Location: Oxford

Shift: Monday-Friday 23:30-08:30.

Salary: £30324.00 + Nights allowance

Join the UK's premier parcel delivery company

What you'll do:

You will lead the depot operations team, with a focus on conducting effective driver pre-briefs and de-briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.

Key Role Responsibilities:

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs.

• Manage transport, courier, and fleet operations efficiently to ensure service standards are met.

• Ensure all health and safety procedures are followed in full compliance with site risk assessments.

• Oversee daily operations and promote operational best practices.

• Plan and allocate operational resources effectively in line with workload requirements.

• Monitor operational costs and lead investigations into claims or discrepancies.

• Handle and resolve any issues which arise, identify risks.

• Ensuredailycommunicationtakesplacebetweenshiftsandensurethatan accurate'handover'processisinplace.

What We Can Offer You:

We're proud to offer a workplace where everyone can thrive. Here's what you can expect:

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).

• Career Progression

• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

What We're Looking For

• Strong communication skills, with the ability to delegate where necessary.

• Process management experience.

• Knowledge of resource management and deployment.

• Good IT skills.