Shift Manager Sortation (Nights)

Dpdgroupuk1; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Free life assurance 4 x salary

Free onsite car parking

Discounted shopping from retailers

Milestone days off

Eye tests and glasses support

Job summary

DPD is recruiting an experienced Shift Manager to lead the depot night operations. You will manage a team of warehouse operatives, oversee unloading, and ensure accurate sortation to meet KPIs.

Key duties include achieving CAD %, depot throughput, and parcels-per-person-hour targets, plus health & safety, productivity and cost goals. You will also recruit staff at short notice and drive reporting and data analysis to optimise performance.

Qualifications

• Experience in a fast-paced operation with people management and direct leadership duties.
• Strong communication and team leadership skills to motivate high performance.
• Ability to analyse data and provide clear reports to improve efficiency.
• Resilience, flexibility and proactive problem solving in a depot environment.

Responsibilities

• Lead a night shift of warehouse operatives and ensure engaged, organized teams.
• Oversee unloading of lorries and accurate sortation to meet KPIs.
• Achieve CAD %, throughput targets and parcels per person hour goals.
• Uphold health & safety, productivity and cost targets.
• Resourcing additional staff at short notice to cover absence.
• Provide comprehensive reporting and data analysis for performance reviews.

Skills

People management

Team leadership

Data analysis

Reporting

Google Chrome apps

Decision making

Communication

Job description

Our Site Manager is currently recruiting for an experienced Shift Manager, to help strengthen their depot operations team.

In this role you will be managing a team of warehouse operatives throughout the night making sure that they are engaged, organised and motivated, whilst they unload the lorries that arrive into the Depot in the most efficient and timely manner . You will oversee the accurate sortation of the parcels to ensure this is achieved in line with Key Performance Indicators.

Other key accountabilities will include;

• Ensure company Confirmed At Depot (CAD) % is achieved
• Ensure depot Throughput target is achieved in line with targeted tip time
• Ensure company target for Saturations is achieved
• Achieve depot "parcels per person hour" target
• Achieving all Depot objectives relating to Health & Safety, productivity, and cost to deliver outstanding service to our customers
• Resourcing additional staff at short notice in the event of any employee absence

What we're looking for;

You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. Additionally we would also expect:

• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!