Shift Manager

Independent Food Company; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a vibrant café in Harrods as a Shift Manager/Supervisor, where your leadership will shape memorable guest experiences. This role offers a unique opportunity to thrive in a fast-paced environment, guiding a passionate team while enjoying a healthy work-life balance. With a focus on Mediterranean-inspired cuisine, you'll play a key role in creating a welcoming atmosphere, driving service excellence, and fostering team collaboration. If you're ready to elevate your career in hospitality, this is the perfect place to make your mark.

Benefits

World-class training

Career progression opportunities

Family-style meals

Staff discounts at Harrods

Long-service recognition

Performance incentives

Qualifications

• Experience as a Shift Manager or Supervisor in a high-end restaurant.
• Strong understanding of guest experience and ability to handle feedback.

Responsibilities

• Lead day-to-day operations and support the front-of-house team.
• Ensure a seamless, high-quality guest experience at every service.

Skills

Leadership

Communication

Guest Experience Management

Problem Solving

Organizational Skills

Job description

**Let Us Take You Somewhere…**. . Join Us as Shift Manager / Supervisor – Somewhere Café, Harrods, London. . . We are looking for a passionate and driven Shift Manager / Supervisor to join the front-of-house leadership team at Somewhere Café in Harrods, Knightsbridge. In this key role, you’ll help lead day-to-day operations, support and inspire the FOH team, and ensure a seamless, high-quality guest experience at every service.. . . About Somewhere.... . . Somewhere Café is not just a place to eat—it’s a destination. Inspired by travel, culture, and connection, we serve vibrant Mediterranean-inspired dishes in a warm and stylish setting. We’re proud to create experiences that are welcoming, memorable, and full of flavour.. . . Life at Somewhere Café.... . . At Somewhere Café, we believe hospitality is a journey—one that’s powered by passion, purpose, and people. Every shift is an opportunity to bring energy, create memorable moments, and grow together as a team. Our core values guide everything we do:. . - Master the Craft – We pay attention to detail, uphold service standards, and lead by example.. - Stronger Together – We support each other, communicate clearly, and celebrate success as a team.. - Bring the Energy – We lead with positivity, enthusiasm, and a guest-first mindset.. . . What We’re Looking For:. . - Experience as a Shift Manager or Supervisor in a high-end, fast-paced restaurant. - A natural leader who thrives in service and enjoys coaching others. - Confident communicator who can lead pre-shift briefings and guide the team with clarity. - Strong understanding of guest experience and ability to handle guest feedback calmly and professionally. - Organised, solutions-focused, and adaptable during busy service periods. - A genuine interest in people, food, and hospitality. - Knowledge of Mediterranean dining or international cuisine (desirable but not essential). . . . What We Offer:. . We believe in creating a culture where our people can thrive. In return for your leadership and commitment, we offer:. . - World-class training and leadership development. - A healthy work-life balance and supportive team culture. - Career progression opportunities within our international restaurant group. - Long-service recognition and performance incentives. - Family-style meals during every shift. - Staff discounts at Harrods and across our restaurant group. - Opportunities to grow within a brand that celebrates hospitality and creativity. . . Lead the Journey!. . If you’re a motivated and service-driven leader ready to take the next step in your hospitality career, we’d love to hear from you.. . Apply today and become part of the Somewhere Café experience at Harrods, London.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Sunday
Salary: £30,000 – £35,000 yearly
Benefits: Inclusive Tronc + Performance Bonus
Starting time: Immediate start!

About Independent Food Company:

The Independent Food Company is a UK/UAE/KSA based hospitality company with multiple concepts under its umbrella – Switch, SALT, Parker’s, Grind, Somewhere and Public.