Shift Manager

s1jobs; Kingseat; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a dynamic Shop Supervisor to join their management team. In this engaging role, you'll inspire and motivate your team to deliver exceptional customer service across various channels, including in-shop and online. You'll lead by example, ensuring high standards while preparing products and maintaining a clean environment. With a strong emphasis on inclusivity and teamwork, this position offers a vibrant culture where everyone feels welcome. If you're passionate about customer service and have supervisory experience, this is the perfect opportunity for you.

Benefits

Competitive weekly pay

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

Sharing 10% of profits

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with employer contributions

Confidential employee assistance program

Qualifications

• Previous supervisory experience in a customer-focused environment is preferred.
• Reliable and passionate about delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example by serving customers in a fast and friendly manner.
• Ensure displays are fully stocked and keep the shop clean and tidy.

Skills

Leadership

Customer Service

Team Motivation

Product Preparation

Education

High School Diploma

Job description

Job Role: Shop Supervisor

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, ensuring they have what they need to do an excellent job. We serve our customers across various channels including in-shop, delivery, Click + Collect, and drive-thru. You'll lead the way in providing a brilliant shopping experience, whether customers order in-store or online.

During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example by serving customers in a fast and friendly manner
3. Prepare products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of choices
5. Keep the shop clean, tidy, and presentable

You should be reliable, demonstrate natural leadership, and have a passion for delivering exceptional customer service. We value an inclusive culture where everyone feels welcome and able to be themselves at work. Previous supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, we encourage you to apply.

At Greggs, we love what we do, and we have fun! Our culture is built on how we behave and support each other. Everyone is welcome, regardless of background, preferences, or beliefs. Learn more about us here.

Benefits include:

• Competitive weekly pay
• Colleague discount of up to 50% on Greggs products for you and a family member
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Growing holiday entitlement
• Colleague share plans for future investment and savings
• Pension scheme with up to 7% employer contributions
• Confidential employee assistance program for wellbeing
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing