Shift Leader: Coffee Experience & Team Coach

Costa Coffee; Brighton; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

£13.00 per hour discount

Costa Employee Discount Card 25% off

Employee Assistance Programme

Health & Wellbeing Programme

Refer a Friend Scheme

Company Pension

Zusammenfassung

Costa Coffee is seeking a Team Leader for a Brighton store to lead shifts, support colleagues and uphold service standards while developing leadership skills.

This role focuses on day-to-day operations, stock control, health and safety, store marketing, and mentoring new baristas to deliver memorable customer experiences.

Join a busy, energetic team and help drive the Costa brand forward with passion, reliability, and a can-do attitude.

Qualifikationen

• Leadership experience in a busy store environment.
• Reliable to open/close the store safely and on time.
• Willingness to learn and take on new tasks.

Aufgaben

• Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
• Making the most of peoples talents; ensuring the right people are in the right place to maximise sales
• Training and accrediting new Baristas
• Getting familiar with new recipes and ranges, and sharing the exciting news with the team
• Driving high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores
• Becoming a brand ambassador and helping us shine.

Kenntnisse

Team leadership

Reliability

Adaptability

Customer service

Learning mindset

Communication

Jobbeschreibung

Costa Coffee is seeking a Team Leader for a Brighton store to lead shifts, support colleagues and uphold service standards while developing leadership skills.

This role focuses on day-to-day operations, stock control, health and safety, store marketing, and mentoring new baristas to deliver memorable customer experiences.

Join a busy, energetic team and help drive the Costa brand forward with passion, reliability, and a can-do attitude.