Shift Leader - Retail (Flexible Hours & Benefits)

Tesco; Glasgow; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working from day one

Colleague Clubcard discount 10%+

Wellbeing services

Life cover 5x pay and pension up to 7.

Cycle-to-work scheme

Job summary

Tesco Shift Leader – Days – Glasgow Knightswood is a store leadership role focused on delivering great customer experiences across all store areas. You’ll lead the team, manage day-to-day operations, and be the go-to person for queries, while building an inclusive, high-performing team.

You'll work within set availability and support the Manager in their absence. Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25.

Qualifications

• Experience in a team lead or management role in retail.
• Strong service mindset and customer focus.
• Clear communication across all store teams.
• Natural leader who motivates the team.

Responsibilities

• Lead the team to deliver great in-store customer experience.
• Oversee day-to-day store operations and respond to queries.
• Lead in the Manager's absence and adapt to change.
• Coach colleagues and provide feedback.
• Foster inclusive, collaborative team environment.

Skills

Team leadership

Customer service

Communication

Coaching

Job description

Tesco Shift Leader – Days – Glasgow Knightswood is a store leadership role focused on delivering great customer experiences across all store areas. You’ll lead the team, manage day-to-day operations, and be the go-to person for queries, while building an inclusive, high-performing team.

You'll work within set availability and support the Manager in their absence. Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25.