Retail Shift Leader – Flexible Hours & Benefits

Tesco; Easter Howgate; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement 20 days to 22 days

Flexible working from day one

Colleague Clubcard discount 10%/15%

Wellbeing services

Life cover and pension matching up to

Broad employee benefits including a 's

Uniform provided

Job summary

Tesco Shift Leader – Edinburgh Nicholson Street Express is a frontline leadership role in our busy store. You’ll lead day operations, mentor colleagues, and ensure excellent customer service across all store areas.

Your presence helps the team adapt, solve problems, and maintain high standards during shifts. The role emphasizes inclusive leadership, flexible scheduling, and a commitment to serving customers, communities and the planet.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong customer service focus and ability to motivate others.
• Clear communication across shifts and teams.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across store areas and assist colleagues with queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence with balanced decision making.
• Coach colleagues and provide constructive feedback.
• Seek opportunities to improve service for customers and the community.

Skills

Leadership

Team management

Customer service

Communication

Job description

Tesco Shift Leader – Edinburgh Nicholson Street Express is a frontline leadership role in our busy store. You’ll lead day operations, mentor colleagues, and ensure excellent customer service across all store areas.

Your presence helps the team adapt, solve problems, and maintain high standards during shifts. The role emphasizes inclusive leadership, flexible scheduling, and a commitment to serving customers, communities and the planet.