Shift Leader: Retail Duty Manager & Team Lead

Iceland Foods Ltd; Coatbridge; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

15% discount in Iceland/The Food Wareh

28 days holiday

Christmas vouchers

Refer a Friend

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive work environment

Job summary

Iceland Foods Ltd. is seeking a Duty Manager for the Coatbridge store to oversee retail operations on part-time hours. You will act as a Retail Assistant while managing shifts, ensuring product availability, and driving sales with a customer‑focused approach.

The role emphasises leadership, coaching colleagues, and maintaining high store standards, with a £2 per hour supplement when running shifts. A proactive, inclusive culture is encouraged.

Qualifications

• Experience in a retail management or supervisory role is ideal but not essential.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback to improve performance across the team.
• Sets the pace of the team on shift by being hands on to deliver a great store.

Responsibilities

• Maximise profit by ensuring great product availability and driving sales.
• Engage, develop & retain great people; support and collaborate with store teams.
• Follow and implement cash handling and security policies to protect customers and profits.
• Lead by example to deliver excellent customer service and maintain store standards.

Skills

Retail management

Effective communication

Shift planning

Feedback & coaching

Team leadership

Job description

Iceland Foods Ltd. is seeking a Duty Manager for the Coatbridge store to oversee retail operations on part-time hours. You will act as a Retail Assistant while managing shifts, ensuring product availability, and driving sales with a customer‑focused approach.

The role emphasises leadership, coaching colleagues, and maintaining high store standards, with a £2 per hour supplement when running shifts. A proactive, inclusive culture is encouraged.