Shift Leader & People Champion — Drive Service Excellence

Nando's Chickenland Limited

Fareham

On-site

GBP 24,000 - 30,000

Full time

4 days ago
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Benefits offered by this job

Nandoca discount
PERi+
Development programmes
Three-month training plan
Wellbeing support
Sabbatical after 5 years
Travel experiences
Refer a friend bonus
Performance bonus
Pension

Job summary

Nando's Chickenland Limited Fareham is looking for an Assistant Manager to lead a high-energy shift, deliver legendary service and drive operational excellence. You’ll plan shifts, coach a great team, own the customer journey across Eat-in, Collect and Delivery, and help grow profitability while keeping the dining experience fun and inclusive.

Join us to develop your leadership journey with strong development programmes, wellbeing support and rewarding performance incentives.

Qualifications

  • Experience leading a team in a fast-paced restaurant.
  • Strong customer service focus with leadership capabilities.
  • Ability to plan shifts, schedule and manage resources across a busy period.
  • Proven track record coaching and developing staff.
  • A mindset for driving sales and operational efficiency.

Responsibilities

  • Oversee daily operations on shift, covering Eat-in, Collect and Delivery.
  • Drive guest satisfaction, sales and cost control during shifts.
  • Coach, motivate and develop the front-line team to perform at a high level.
  • Ensure smooth handovers and a positive team environment.

Skills

People leadership
Customer service
Shift management
Team development
Operational excellence
Sales & profitability

Job description

Nando's Chickenland Limited Fareham is looking for an Assistant Manager to lead a high-energy shift, deliver legendary service and drive operational excellence. You’ll plan shifts, coach a great team, own the customer journey across Eat-in, Collect and Delivery, and help grow profitability while keeping the dining experience fun and inclusive.

Join us to develop your leadership journey with strong development programmes, wellbeing support and rewarding performance incentives.

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