Assistant Manager: Lead a High-Energy Team & Customer Experience

Nando's UK & IRE

Salisbury

On-site

GBP 32,000 - 39,000

Full time

4 days ago
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Benefits offered by this job

Free PERi-PERi meal every shift
Staff discount 40% for you and up to 5
PERi+ discounts on lifestyle
Development programmes
Three-month training plan
Wellbeing support (WeCare)
Sabbatical after 5 years
Travel experiences
Refer a friend bonus
Performance bonus
Contributory pension

Job summary

Nando's UK & IRE is seeking an Assistant Manager in the United Kingdom to lead a team, supervise shifts and deliver our legendary customer service. You will be responsible for running smooth shifts, inspiring a high-performing team and driving operational excellence across Eat-in, Collect and Delivery.

This role rewards a passion for people, strong leadership and a drive to grow with us through development programmes and a structured training plan.

Qualifications

  • Motivate and engage your team on every shift to deliver an Extra Hot customer experience.
  • Lead the shift with planning, scheduling and placing the right people in the right place.
  • Grow profitability by driving sales and controlling costs on each shift.
  • Keen to learn, develop and take on new challenges in a fast-paced restaurant environment.
  • Nurture talent and help grow the next generation of leaders.

Responsibilities

  • Lead shifts and ensure smooth operations during busy periods.
  • Own the customer journey on shift across Eat-in, Collect and Delivery.
  • Drive sales and deliver excellent customer service through the team.

Skills

Leadership
Team motivation
Customer service
Shift planning
Scheduling
Sales growth
Talent development
Customer journey ownership

Job description

Nando's UK & IRE is seeking an Assistant Manager in the United Kingdom to lead a team, supervise shifts and deliver our legendary customer service. You will be responsible for running smooth shifts, inspiring a high-performing team and driving operational excellence across Eat-in, Collect and Delivery.

This role rewards a passion for people, strong leadership and a drive to grow with us through development programmes and a structured training plan.

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