People-First Shift Leader | Drive Service & Growth

Nando's; Scunthorpe; Sur place; GBP 19 000 - 32 000; Plein temps

Avantages offerts par ce poste

Free PERi-PERi meal for every shift

Nandoca discount 40% for you and up to

PERi+ discount platform access

Development programmes and career path

Three-month training plan

Wellbeing support 24/7 with WeCare

Sabbatical after 5 years

Travel opportunities to explore Nandoe

Refer a friend bonus

Résumé du poste

Nando's in Scunthorpe is seeking an Assistant Manager to lead a dynamic team and deliver legendary customer service. You will run smooth shifts, coach staff, and drive operational excellence while growing your leadership journey within a supportive, people-focused restaurant group.

You will be responsible for planning shifts, motivating the team, and ensuring a seamless customer journey across Eat-in, Collect and Delivery. A strong candidate will thrive in a busy setting.

Qualifications

• Experience leading a team or managing fast-paced shifts.
• Ability to deliver a high-quality customer experience.
• Strong planning and scheduling skills.
• Desire to learn and grow in a fast-paced restaurant environment.
• Ability to drive sales and control costs.

Responsabilités

• Keep every shift running smoothly through effective planning and scheduling.
• Drive sales and manage costs using real-time insights.
• Own the customer journey on Eat-in, Collect and Delivery.
• Develop and nurture talent within the team.
• Lead a high-performing team to deliver the Extra Hot customer experience.

Connaissances

Leadership

Customer service

Team motivation

Shift planning

Sales growth

Cost control

Description du poste

Nando's in Scunthorpe is seeking an Assistant Manager to lead a dynamic team and deliver legendary customer service. You will run smooth shifts, coach staff, and drive operational excellence while growing your leadership journey within a supportive, people-focused restaurant group.

You will be responsible for planning shifts, motivating the team, and ensuring a seamless customer journey across Eat-in, Collect and Delivery. A strong candidate will thrive in a busy setting.