Shift Leader: Own the Shift & Drive Guest Experience

Take 5 Car Wash; Greater London; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

Whistle Express in London is hiring a full-time Shift Lead to set the standard on the site. You’ll know the lot, the crew, and you’ll run shifts when management isn’t on-site, owning every aspect from safety to customer experience.

You’ll greet guests, guide vehicles into the wash, lead the team, and uphold Sparkle Assurance by inspecting vehicles and ensuring high-quality results. If you take ownership and lead by example, this role will suit you.

Qualifications

• Proven leadership experience and ability to manage a team.
• Strong customer service focus and clear communication.
• Comfortable working outdoors and at pace in a fast environment.

Responsibilities

• Greet customers and explain wash options and memberships.
• Direct vehicles into wash tunnel and ensure proper positioning.
• Lead shift, delegate tasks, and cover opening/closing when needed.
• Inspect vehicles for quality and uphold service standards.
• Address operational issues promptly to keep the site running smoothly.

Skills

Team leadership

Customer service

Communication

Outdoor work

Job description

Whistle Express in London is hiring a full-time Shift Lead to set the standard on the site. You’ll know the lot, the crew, and you’ll run shifts when management isn’t on-site, owning every aspect from safety to customer experience.

You’ll greet guests, guide vehicles into the wash, lead the team, and uphold Sparkle Assurance by inspecting vehicles and ensuring high-quality results. If you take ownership and lead by example, this role will suit you.