Shift Leader - New Greenhithe Express

Tesco; Greenhithe; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is recruiting a Shift Lead to guide store teams and ensure outstanding customer service in a fast-paced retail environment. You will lead by example, communicate effectively, and coach colleagues to deliver consistent results.

The role offers flexible scheduling with a minimum guarantee of hours and opportunities to grow within Tesco. Ideal for candidates who enjoy teamwork and helping customers daily.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Strong service mindset and ability to role model great service.
• Clear communicator using multiple methods to inform the team.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Working across all store areas and with colleagues on daily queries.
• Coaching colleagues, giving feedback and modelling excellent service.
• Staying curious to find ways to better serve customers, communities and planet.

Skills

Team leadership

Customer service

Communication

Coaching

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. Youll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at 15.59 per hour, rising to 16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what were looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

Leading the team to deliver a great experience for customers in-store.

Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

Building positive, inclusive relationships that help colleagues perform at their best.

Confidently leading the store in the Managers absence.

Making balanced, flexible decisions and adapting well to change.

Coaching colleagues, giving feedback and role modelling great service.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

To be over 18 for this role.

Experience working in a team lead or management position in a fast-paced retail environment.

Be a strong role model with a passion for delivering great service and ensuring every customers needs are met.

Build positive, long?lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

A natural leader who motivates and inspires the team to deliver outstanding results.

Tescos vision is to be every customers favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Were committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyones Welcome.

We also understand that life varies for each of us, so were always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.