Shift Leader - Lead Retail Team & Excellent Customer Service

Tesco; North Shields; On-site; Full time

Job summary

A leading retail chain is seeking a Shift Leader in North Shields to oversee store operations and ensure excellent customer service. This role requires strong leadership skills, the ability to coordinate a team, and a commitment to operational excellence. With a pay starting at £14.76 per hour and opportunities for flexible hours, this is a rewarding position in a fast-paced environment. Candidates must be at least 18 years old and demonstrate a customer-oriented mindset.

Benefits

20 days holiday plus personal day

10% discount and 15% at payday weekends

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Qualifications

• Must be 18 or over to apply.
• Ability to work in a fast-paced retail environment.
• Experience in a leadership or supervisory role preferred.

Responsibilities

• Coordinate the store team for a great shopping experience.
• Support colleagues in delivering daily priorities.
• Open and close the store, ensuring safety.

Skills

Customer service

Team coordination

Leadership

Communication

Problem-solving

Job description

A leading retail chain is seeking a Shift Leader in North Shields to oversee store operations and ensure excellent customer service. This role requires strong leadership skills, the ability to coordinate a team, and a commitment to operational excellence. With a pay starting at £14.76 per hour and opportunities for flexible hours, this is a rewarding position in a fast-paced environment. Candidates must be at least 18 years old and demonstrate a customer-oriented mindset.