Shift Leader: Inspire a Dynamic Retail Team

Tesco UK; Wishaw; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK in Wishaw, Scotland, is seeking a Shift Lead to guide the store team and ensure an excellent customer experience across all areas. You’ll coordinate daily operations, stay adaptable to change, and support colleagues in delivering great service.

You will be a visible leader, communicating clearly and fostering inclusive relationships, with a focus on service, efficiency, and helping the team perform at their best.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and relationship-building skills.
• Commitment to delivering excellent customer service.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Be the go-to person for day-to-day operational queries.
• Coach colleagues and role-model great service.
• Lead the store in the Manager’s absence when needed.

Job description

Tesco UK in Wishaw, Scotland, is seeking a Shift Lead to guide the store team and ensure an excellent customer experience across all areas. You’ll coordinate daily operations, stay adaptable to change, and support colleagues in delivering great service.

You will be a visible leader, communicating clearly and fostering inclusive relationships, with a focus on service, efficiency, and helping the team perform at their best.